💬 Broadcasts · Sequences · Chatbots

WhatsApp Marketing with 95% Open Rates and Real Conversations.

WhatsApp Business API campaigns managed end-to-end — bulk broadcasts, automated drip sequences, and intelligent chatbots that qualify leads and convert at scale, on India's most-used app.

95% Open Rate 35% Avg Click Rate ₹25K Starting / Month
95%
Message Open Rate
38%
Avg Click Rate
Conversion vs Email
₹25K
Starting / Month
What's Included

End-to-End WhatsApp
Marketing Management.

API setup, template approvals, broadcast execution, chatbot flows, and monthly reporting — your entire WhatsApp marketing engine handled by our team.

🔌

WhatsApp Business API Setup

Official WhatsApp Business API provisioning through a Meta BSP — verified business account, phone number registration, and green tick application managed for your brand so you can send at scale without limitations.

📋

Template Copywriting & Approval

HSM template messages written for every campaign and automation use case — sale announcements, order updates, appointment reminders, re-engagement — and submitted through Meta's approval process on your behalf.

📣

Broadcast Campaign Management

Monthly broadcast campaigns planned, built, and sent to your segmented contact lists — with personalisation variables, multimedia attachments, and CTA buttons that drive direct traffic to your landing pages or products.

Automation Sequences

Triggered WhatsApp flows for cart abandonment, lead follow-up, appointment booking, post-purchase, and re-engagement — messages sent at the right moment without manual effort, driving revenue around the clock.

🤖

WhatsApp Chatbot

Keyword-triggered and AI-powered chatbots that qualify inbound leads, answer FAQs, collect contact information, and route serious prospects to your sales team — reducing manual follow-up workload by 60–80%.

📊

Delivery & Engagement Reports

Monthly reports covering delivered, read, replied, and clicked metrics per campaign — with audience quality analysis, opt-out tracking, and strategic recommendations for the next month's broadcast calendar.

Every WhatsApp Use Case
Your Business Needs.

From one-off sale broadcasts to always-on automated conversations — we build and run the complete WhatsApp marketing stack for your brand.

🎯
Broadcast

Promotional Broadcasts

Bulk broadcasts to segmented opt-in lists for sale events, product launches, festival offers, and re-engagement campaigns — with rich media (images, videos, PDFs) and quick-reply CTA buttons for instant engagement.

🛒
E-Commerce

Cart & Browse Abandonment

Triggered messages sent within minutes of cart abandonment — personalised with the exact items left behind, a limited-time discount, and a direct checkout link. Typically recovers 12–18% of abandoned carts on WhatsApp.

🤝
B2B

Lead Follow-Up Sequences

Automated WhatsApp follow-up triggered the moment a lead fills a form — immediate personalised response, qualification questions, and scheduled follow-ups that keep B2B prospects warm through a 7–21 day nurture window.

📅
Service Biz

Appointment Reminders

Automated booking confirmations, 24-hour reminders, and day-of reminders for clinics, salons, coaches, and service businesses — with one-tap confirm/reschedule replies that reduce no-shows by up to 40%.

📦
Transactional

Order & Delivery Updates

Real-time WhatsApp notifications for order confirmations, dispatch alerts, and delivery tracking — replacing SMS with rich messages that customers actually read, reducing inbound support calls by 30–50%.

🔁
Retention

Win-Back & Loyalty Campaigns

Re-engagement broadcasts targeting customers who haven't purchased in 60–90 days — with exclusive returning-customer offers, loyalty reward reminders, and personalised product recommendations based on past purchase data.

Our Process

API Live to First Campaign
in Under 2 Weeks.

A structured setup that gets your WhatsApp Business API verified, your first templates approved, and your first broadcast sent — fast.

01

API Setup & Verification

WhatsApp Business API provisioned through official Meta BSP partner. Business verification, phone number registration, and green tick application submitted — your brand is authenticated before the first message goes out.

02

Template Approval

Campaign and automation templates written for your use cases — promotional, transactional, re-engagement — and submitted to Meta for review. We write compliant copy that passes Meta's approval process first time.

03

List Upload & Segment

Your opt-in contact list imported, cleaned, and segmented by customer type, purchase history, and engagement level — ensuring the right message goes to the right audience for maximum relevance and minimum opt-outs.

04

Launch & Optimise

First broadcast sent, performance monitored in real time. Monthly review covers read rates, click rates, and opt-outs — with strategy updates, new template creation, and automation expansion each month to improve ROI.

Frequently Asked Questions

Yes — significantly. The free WhatsApp Business app limits you to 256 contacts per broadcast and requires manual sending. The WhatsApp Business API (used by Click Decoded) allows bulk broadcasts to unlimited opt-in contacts, supports automation and chatbots, enables CRM integration, and provides official campaign analytics — it's an entirely different infrastructure built for marketing at scale.
Yes — WhatsApp requires explicit opt-in consent before you can send marketing messages to any contact. We help you build a compliant opt-in collection strategy through website pop-ups, paid lead forms, checkout flows, and QR codes. Sending to non-opted-in contacts violates Meta's policies and can result in your number being banned — something we strictly avoid.
Templates (called HSM — Highly Structured Messages) are pre-approved message formats required for all outbound business-initiated WhatsApp messages. Meta reviews them to prevent spam. Our team writes templates that comply with Meta's content policies and pass approval. Once approved (typically 24–48 hours), they can be sent at scale. Template approval is a one-time process per template — approved templates can be reused indefinitely.
We track delivered rate, read rate, link click rate, reply rate, and opt-out rate for every broadcast. For automation sequences, we track conversion metrics tied to specific goals (cart recovery, appointment bookings, lead qualification). Monthly reports include all metrics with benchmarks and strategic recommendations. We integrate with your CRM or website where possible to attribute revenue to specific WhatsApp campaigns.
The WhatsApp green tick (Official Business Account badge) verifies that your WhatsApp number is linked to a legitimate, Meta-verified business. It builds trust with recipients and reduces opt-out rates. We manage the application process as part of setup — it requires your business to be verified on Meta Business Manager. Approval timelines vary (2–8 weeks) and are ultimately decided by Meta, but our application preparation significantly improves success rates.
Meta charges per conversation (24-hour window), not per individual message. Marketing conversation rates in India are approximately ₹0.58–₹0.78 per conversation as of 2024. These API conversation costs are billed separately to your Meta account — our management retainer covers strategy, template writing, campaign execution, and reporting. We'll give you an estimated API cost projection based on your send volume before you commit.
Yes — the WhatsApp Business API supports integration with CRMs (HubSpot, Zoho, Salesforce), e-commerce platforms (Shopify, WooCommerce), and custom websites via webhooks. This enables triggered messages from real customer actions (cart abandon, form submit, purchase) rather than manual list uploads. We advise on integration architecture and work with your development team to set up data flows.
Yes — many clients run coordinated email + WhatsApp campaigns for maximum reach. A typical launch sequence might send an email announcement, followed by a WhatsApp broadcast 24 hours later to non-openers, then a WhatsApp follow-up with urgency before the offer closes. Cross-channel campaigns consistently outperform single-channel approaches, and we can manage both with a combined retainer plan.
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500 Million Indians Use
WhatsApp Every Day.

Your customers are already on WhatsApp. Get your business there too — with a free strategy call to map out your first campaign and automation sequence.