Privacy Policy

1. Who We Are

Aharnish Infotech Private Limited (CIN: U74999MP2014PTC033268) is a company registered under the Companies Act, 2013, with its registered office at 2nd Floor, Amrit Complex, Raisen Road, Bhopal, Madhya Pradesh – 462023, India. We operate under the brand name Click Decoded and offer digital marketing, web development, and AI automation services.

For the purposes of this Privacy Policy, "we," "us," or "our" refers to Aharnish Infotech Private Limited. "You" refers to any person who visits our website or engages with our services.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a contact form, request a strategy call, apply for a job or internship, or otherwise interact with our website, we may collect:

• Your name and email address
• Phone number and business name
• Your website URL and brief description of your requirements
• Any messages or files you submit through our forms
• Resume or portfolio details (for career/internship applications)

2.2 Information Collected Automatically

When you visit our website, our servers and third-party analytics tools may automatically collect:

• IP address and approximate geographic location
• Browser type and version, operating system
• Pages visited, time spent, and navigation paths
• Referral source (how you found our website)
• Device type (mobile, desktop, tablet)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to enquiries — to reply to messages and quote requests you submit
• Service delivery — to provide the digital marketing and web development services you engage us for
• Business communications — to send project updates, invoices, and reports
• Marketing (with consent) — to send newsletters or service updates if you opt in
• Improving our website — to understand how users navigate and use our site
• Legal compliance — to meet obligations under Indian law, including the IT Act 2000 and DPDP Act 2023
• Recruitment — to evaluate job and internship applications

We do not sell, rent, or trade your personal information to any third party for their independent marketing purposes.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website. We use:

• Essential cookies — required for the website to function correctly
• Analytics cookies — to understand website traffic and usage patterns (via Google Analytics)
• Marketing cookies — to measure the effectiveness of our advertising campaigns (Google Ads, Meta Pixel)

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For full details, see our Cookie Policy.

5. Third-Party Services

We use the following third-party services that may collect data on our behalf:

• Google Analytics — website traffic and behaviour analysis (Google LLC, USA)
• Google Ads — advertising and conversion tracking (Google LLC, USA)
• Meta (Facebook) Pixel — advertising tracking (Meta Platforms, USA)
• WhatsApp Business API — customer communication (Meta Platforms, USA)
• Google Workspace — email and document management (Google LLC, USA)

Each of these services has its own privacy policy. We encourage you to review their respective policies. These third-party services process data in accordance with their own terms and may transfer data internationally.

6. Data Storage & Security

Your data is stored on secure servers within India and/or on internationally recognised cloud platforms (such as Google Cloud). We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Contact form submissions are typically retained for 3 years. Client project data is retained for 5 years following project completion or as agreed contractually.

While we take data security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Under applicable Indian law (including the Digital Personal Data Protection Act, 2023) and, where applicable, international frameworks, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete personal data
• Erasure — request deletion of your personal data (subject to legal obligations)
• Withdrawal of consent — withdraw consent for marketing communications at any time
• Grievance redressal — raise a complaint with us or with the Data Protection Board of India

To exercise any of these rights, email us at hello@clickdecoded.com with the subject line "Data Privacy Request." We will respond within 30 days.

8. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Effective Date" at the top of this page when we make changes. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact our Data Privacy team:

• Email: hello@clickdecoded.com
• Phone: +91 94070 00101
• Address: Aharnish Infotech Pvt. Ltd., 2nd Floor, Amrit Complex, Raisen Road, Bhopal, Madhya Pradesh – 462023, India

Also see: Terms & Conditions · Cookie Policy